PA & Business Officer

The NHS is building a culture that is positive, compassionate and inclusive - and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that's a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a 'home' office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you., The Workforce, Training and Education directorate in the East of England are recruiting a Business Officer and Personal Assistant (PA) to work as part of the Delivery, Operations and Business Team.
The Business Officer and Personal Assistant will provide administrative and personal assistant services to the Director of Workforce Strategy and Supply, whilst also supporting day-to-day business and operations across the directorate for the Delivery and Operations Senior Manager.
The role is required to support the Director to carry out their duties and portfolio areas by providing complex diary management, inbox management, logistical arrangements, preparing presentation materials, drafting reports and correspondence, programme/project support and by working across the wider teams. The postholder will also hold responsibilities across various business areas and will work closely with the wider team to ensure smooth running of the Delivery, Operations and Business Team.
Please be aware that interviews will take place face-to-face in Victoria House, date to be confirmed.
Role will require attendance at Vic House on a minimum of a weekly basis to support in person meetings, and may require ad-hoc travel across the region or wider footprint e.g. London offices., Organise face-to-face and virtual meetings, including preparation of agendas, minute taking, tracking actions and timeframes.
Provide effective diary management for the Director of Workforce Strategy and Supply.
Assist team with the setting up and management of effective business processes.
Handle significant quantities of confidential and sensitive information in an appropriate manner, maintaining confidentiality, discretion and trust.
Organise and manage internal and external events, arranging venues, assisting with travel arrangements and sending/managing invitations.
Provide papers and other documentation as requested within organisational timeframes and supporting team members to understand their priorities and work requirements.
Provide administrative support to the Director and the wider team for varying projects .
Maintain up to date knowledge of organisational processes and policies.
Have a flexible approach to work in line with the needs of the business.
Use own initiative to provide effective and accurate communication on behalf of the Director when needed, managing demands, priorities and communication effectively and solving simple queries appropriately.
Act as point of contact for the Director of Workforce Strategy and Supply and provide professional, high-quality administrative support.
The role also supports workstreams across the team which may include areas such as staff engagement, risk management, finance support, communications, and business planning., You can find further details about the job, in the attached Job Description and other supporting documents.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We're passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.
Applications from job seekers who require sponsorship to work in the UK under the Skilled Worker route are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Please note that we currently do not accept applications via recruitment agencies.
The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
+ Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
+ Making the NHS a great place to work, where our people can make a difference and achieve their potential.
+ Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
+ Optimising the use of digital technology, research, and innovation
+ Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band., NHS England