PACS Administrator

Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each day. As a PACS Administrator, you will provide and maintain efficient administrative and PACS services for the Radiology department, ensuring that a high-quality service is delivered to patients, staff and Consultant Users. You will be working as part of a multi-disciplinary team - showing flexibility of shared tasks to ensure that we provide the best quality service in a pleasant environment for both staff and patients. This role includes the development and maintenance of PACS operational policies and procedures, system audit, handling of complaints and ensuring a close liaison with clinical users and with third part suppliers. You'll help us make health happen by:

• To be the first line response to all reported PACS hardware and software equipment faults
• To be competent to resolve PACS technical issues, monitoring system performance and taking proactive action as necessary to minimise system downtime.
• To work with fellow PACS colleagues to maintain an effective mechanism for the delivery of hospital wide PACS support, assisting the staff and clinicians in the daily operation.
• To liaise with Clinical staff, I.T., PACS Manager and G.M. within and outside Radiology, with regard to the management of the PACS service issues, service developments and unplanned down time
• To support with the preparation of imaging for all MDT meetings. To be present and help to set up images during MDT meetings if required.
• To retrieve previous images and reports in order to ensure that all relevant information is correctly stored and available for the Radiographers and Radiologists.
• To maintain a high standard of "housekeeping" for imaging records. Monitoring the PACS system, performing daily health checks and housekeeping to ensure optimum efficiency.
• To maintain a high standard of "housekeeping" for imaging records. Monitoring the PACS system, performing daily health checks and housekeeping to ensure optimum efficiency.
• To oversee and be responsible for the digitisation/importing of the patient's foreign images into the PACS system, including IEP (image exchange Portal).
• To be available (via free set) on site to resolve PACS issues within the department and the Hospital.
• To ensure that all imaging and reports (USBs and CD's) are delivered within a timely fashion and in accordance with the set criteria of the Department.
  
  Experience within Healthcare
• Experience within Radiology
• Experience with PACS (Desirable)
• Experience with RIS (Desirable)
• IT literate
• Good communication and strong interpersonal skills.
• Excellent organisational skills.
• Can work well under pressure
• Excellent team player
  
  We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:
• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual Health Services Bonus Scheme
• Support with travel costs via a season ticket loan or cycle2work
• Various other benefits and online discounts