PACS and Clinical Systems Analyst

The PACS and Clinical Systems Analyst role at King Edward VII's Hospital involves managing, optimising, and supporting the hospital's PACS (Picture Archiving and Communication System), RIS (Radiology Information System), and other clinical applications. This person acts as the primary support contact for these systems, ensuring they run smoothly, resolving any technical issues, and providing user-focused training to staff. Their work is essential for ensuring that medical imaging data is easily accessible, securely managed, and effectively integrated into the hospital's clinical workflows. The role requires someone who can troubleshoot issues, maintain system integrity, and coordinate upgrades or system changes in collaboration with both internal teams and external vendors. The PACS and Clinical Systems Analyst is expected to understand clinical workflows and use that knowledge to optimise the use of the systems, ensuring that they are contributing to patient safety and care efficiency. This position is ideal for someone with a strong background in healthcare IT applications who can bridge the gap between technology and clinical operations, ensuring that the hospital's systems are continually improved to support better patient outcomes and enhance service delivery. You will take ownership of the operational management of the hospital's imaging application and have a key role in supporting our clinical applications, ensuring they are functioning at their highest capacity, meeting user needs, and contributing to patient safety and efficiency. This role is essential to delivering enhanced patient care, fostering informed decision-making, and supporting continuous improvement across clinical services.,

• System Support: Act as the main point of contact for PACS, RIS, and clinical applications, providing hands-on support to clinical departments. Resolve any technical issues efficiently, ensuring that operations are not disrupted and that patient care is not compromised.
• User Training: Develop and deliver training programs tailored to end-users to ensure that clinical staff and other hospital employees are proficient in utilizing the systems. Establish clear policies and procedures that enhance the usability and efficiency of these applications.
• Data Management: Ensure that medical imaging data is managed and accessed efficiently, enhancing workflows for clinical staff, and maintaining the accuracy of patient records.
• System Maintenance and Upgrades: Liaise with external vendors and internal IT teams to coordinate and oversee system changes, upgrades, and testing. Ensure smooth transitions during these processes to maintain system integrity and introduce new features that enhance functionality.
• Clinical Workflow Optimization: Work closely with clinical teams to identify opportunities to enhance workflows and processes. Use your understanding of clinical systems and healthcare delivery to optimise these systems, ensuring they meet the needs of the staff and improve patient care outcomes.
• Data Exchange: Oversee the exchange of clinical data, including the operational management of the hospital's Image Exchange Portal (IEP), ensuring that radiology workflows are streamlined and that data is transmitted securely and efficiently.
• Project Management: Support the Head of Applications in the delivery of IT and application-based projects. Contribute to project planning, implementation, and evaluation, ensuring that projects are aligned with organisational goals and enhance clinical service delivery.
  
  We are looking for an experienced and proactive PACS and Clinical Systems Analyst with a deep understanding of healthcare IT systems, particularly within a hospital setting. The ideal candidate will be solution-oriented, with strong problem-solving skills and a proven ability to resolve technical issues related to imaging systems and clinical workflows. You will be able to communicate effectively with clinical and non-clinical staff alike, translating complex technical concepts into accessible language., Minimum of 2 years of hands-on experience in healthcare IT applications.
• Proven experience with PACS, RIS, PAS, IEP, or similar systems, with a solid understanding of their functionality and clinical importance.
• Experience in private healthcare is preferred but not essential.
• Knowledge of HL7 and DICOM standards, clinical coding, and database structures.
• Strong problem-solving skills with the ability to escalate issues only when necessary and provide quick, effective resolutions.
• Excellent communication skills, capable of engaging with a range of stakeholders, from clinical staff to IT personnel.
• Experience in planning and delivering training sessions, with a focus on safe and effective system utilisation.
• A proactive approach to continuous improvement and system optimisation, always seeking to enhance the quality and efficiency of patient care through technology.
• Familiarity with project management methodologies, particularly Agile, would be an advantage.
  
  At King Edward VII's Hospital, we are committed to delivering the highest standard of care through cutting-edge technology and skilled professionals. With a rich history of serving both civilian and military personnel, our hospital is dedicated to advancing healthcare through innovation, research, and education. Our outstanding patient reviews and commitment to excellence make us a leading private healthcare provider in the UK., At King Edward VII's Hospital, we are not just committed to providing excellent care; we are dedicated to driving innovation and continuous improvement in everything we do. As a PACS and Clinical Systems Analyst, you will be at the forefront of this transformation, playing a key role in shaping the future of healthcare technology at our hospital. This is an exciting opportunity to drive meaningful change, streamline clinical workflows, and improve the quality of patient care through your expertise.
You will be empowered to lead system enhancements, work closely with clinical and technical teams, and be a catalyst for improving services across the hospital. We embrace collaboration, where your insights and initiatives will be recognised and supported, allowing you to make a tangible impact. If you are passionate about making a difference and advancing healthcare through technology, King Edward VII's Hospital offers the environment and support to achieve your goals., At King Edward VII's Hospital, we believe in creating an inclusive and diverse workplace where everyone feels respected and valued. We are committed to creating a workplace that is welcoming and inclusive to everyone, regardless of their race, ethnicity, gender identity, sexual orientation, age, religion, or any other characteristic that makes them unique. We believe that by embracing diversity and fostering inclusion, we will create a workplace that is stronger, more innovative, and more successful.

In return, we offer:
• Complimentary lunch
• 35 days of Annual Leave (inclusive of bank holidays) that increase with long service
• Private Healthcare
• Staff Referral scheme
• Company pension scheme
• On-going training and professional development opportunities
• Season Ticket Loan
• Help to buy a bike
• Free Employee Assistance Programme
• Access to EdenRed and various discount retail voucher