Paediatric Metabolic Clinical Support Worker

This is a unique and exciting opportunity to join the Children's Hospital, delivering high quality administrative and clinical support for the Metabolic service. You will join a busy and friendly team and work alongside the consultants, nursing and clinical teams, as well as managers across the speciality., In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert
You will require a willingness to learn new skills and in return you will have the opportunity to develop in your role. You will learn new skills such as supporting and educating families and carers in managing their child's metabolic conditions whilst at the same time becoming a valued member of the team.
The role will alternate between working in the main office area, dealing with a telephone calls and clinic management and assisting the Nurse Specialists and Dietitians during patient facing activity.
You will support the patients and their families and liaise with social care providers, GP's and other outside agencies regarding the patients care plans both verbally and in writing.
In addition please familiarise yourself with full Job Description and Person Specification documents attached to this advert., Be based in the Leicester Children's Hospital and work collaboratively within the multi professional Child and Adolescent East Midland's Collaborative Metabolic Service.
To work as a member of a team providing a high quality service to children and young people with metabolic conditions. Keeping in close contact with patients, their families and others involved in the day-to-day care. Offers support and advice (under supervision) to optimise the management of patients' metabolic conditions and their
physical, psychological, intellectual, educational and social development.
To assist the Children's Metabolic Team in fulfilling the day to day logistics of the service; clerical support, follow up of patients by phone/text /email contact and updating of databases.
To support the maintenance of a robust framework that meets the needs of children and young people with metabolic conditions.
Assist the development of health promotion and educational resources in conjunction with other health care professionals ensuring that all patient care within the multidisciplinary team is based on research.
Be an accessible, approachable member of the team as a first point of contact for patient and families.
Be able to work independently within the scope of the role.

We are looking for a highly motivated member of staff who demonstrates an enthusiasm and commitment to continually improving standards of patient care. You will be able to prioritise and manage your own workload as well as supporting the Metabolic Nursing Team.
Previous experience of working with children and young people and/or health care settings is an advantage.

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.
Disclosure and Barring Service Check
Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.
The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.
The current price of a check is £38 for an enhanced and £18 for a standard check.
COVID 19 Risk Assessment
Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.
The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.
If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.
Covid Vaccination Status
Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.
University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.