Palliative Care Receptionist

This is an exciting opportunity to join our Hospice Admin Team to provide a a responsive reception service.

The post holder will be the first point of contact for patients, carers and staff, both as 'meet and greet' face to face and also on the phone.

You will maintain the admissions, discharges and transfers to and from the Inpatient Unit accurately and in a timely manner, as well as help book patient transfers, manage maintenance issues, and maintain stock.

You will also provide clerical support to the Hospice Team and update SystmOne / Lorenzo as needed.

This role is 08:45 - 17:00, Wednesday - Friday.

Main duties of the job

Answer the telephone, prioritise calls and disseminate information verbally and via message books thus relieving staff from additional interruptions where appropriate and assist in the continuity of care.

Welcome all visitors to the Hospice, registering car details for parking as appropriate and showing visitors to the Ward. Act as the 'first point of call' for the Hospice.

Handle incoming and outgoing emails within appropriate timescales, and in accordance with departmental procedures.

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff., Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.