Partnerships and Improvement Manager

We are seeking a talented individual to join the South Yorkshire Operations Team as a Partnerships and Improvement Manager. There is an exciting opportunity to join us in a truly unique role that will play a key part in delivering partnership working and transformation at YAS. Working across the South Yorkshire ICS area, the 'system' aspect of your role will come from acting as a key external contact and conduit for YAS across that system. You will be representing YAS at system and regional forums as well as operational and place-based working groups. Providing insight and expertise for a wide range of urgent and emergency care developments, the role will be expected to lead on projects, tests of change and initiatives with system partners. We are looking for someone familiar with, and motivated by, the challenges and complexities of operational delivery across a wide and diverse system, and who can build effective relationships with internal and external stakeholders in complex environments. The successful candidates will need experience in introducing, leading, and managing change across systems, with good analytical and strong communication skills., The Partnerships and Improvement Manager will work collaboratively across the organisation and with external system partners, to develop joint working across the Integrated Care System to develop and improve the delivery of the Urgent and Emergency Care service on behalf of Yorkshire Ambulance Service (YAS). The post holder will actively engage with the wider NHS and Commissioners (Place) to develop and implement system and place-based priorities ensuring alignment and collaboration, cementing YAS reputation as a trusted system partner. They will be the key point of contact for Commissioners (Place), and Integrated Care System (ICS) Providers footprint to identify service developments/ improvements in urgent and emergency care to improve overall patient outcomes and experiences., · To develop and maintain effective networks and develop and manage effective relationships and partnerships with ICB, providers of health, social care and third sector services within the defined Integrated Care System (ICS) footprint · To be the key contact for YAS in respect of Urgent and Emergency Care across the defined ICB area, representing YAS at regional forums, networks, operational resilience groups, place based working groups and community groups providing expertise for urgent and emergency care developments · To make recommendations for service developments to the Director of Partnerships and Operations in response to system priorities and gaps in provision · To report on service developments which may involve presentations to large groups, e.g. service users, stakeholders, staff etc. which will include the dissemination of information which may be highly complex, ensuring that the message or information is ably and succinctly imparted · To undertake and present monthly analysis reports on performance, projects and service development activities to internal and external audiences · To identify and analyse potentially complex service developments and / or improvements, considering a variety of options and providing recommendations to the Director of Partnerships and Operations, implementing agreed changes · To ensure there are effective service models and patient pathways by assessing and analysing systems information including clinical outcomes, complaints, service feedback, patient surveys and handoff numbers · Using the organisational, ICB and place strategic priorities, support the development of the Operations Area Plan, Clinical Pathways and Promotion Plan, including roles, responsibilities, targets and outcomes using internal and external governance and guidance · Contribute to the development, implementation and maintenance processes for monitoring progress against the agreed plans including internal and external reporting, making the required adjustments to achieve changing priorities as required · To oversee and manage place-based programme projects and schemes, to ensure key deliverables are achieved on time and in budget · To identify, implement and share new ways of driving operational and service excellence across the ICS.

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities. We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live. We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service. Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

• Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
• 27 days annual leave, increasing to 33 with service.
• Contributory Pension.
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes (salary dependent)
• Dedicated employee assistance and counselling service.
• Opportunities for research participation, career progression and ongoing development.
• Well respected, committed and supported staff networks for our workforce.
Check out our YAS One Team Simulation! https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html