Parts
Renault UK, Smallford, Hertfordshire
Parts
Salary not available. View on company website.
Renault UK, Smallford, Hertfordshire
- Full time
- Temporary
- Remote working
Posted 1 day ago, 9 Oct | Get your application in today.
Closing date: Closing date not specified
job Ref: d0f80c52a8b24b4c8caa290aadf49f01
Full Job Description
- Be the first point of contact for all parts enquiries providing a knowledgeable and efficient service personifying the brand.
- Qualify all trade customers and ensure customer expectations and requirements are identified, and successfully managed.
- Ensure accurate identification of customers' needs by means of parts catalogues and computer stock lists. Advise customers of part requirements and upsell where appropriate.
- Monitor stock levels and manage re-order process for essential stock items.
- Undertaking inventory checks to make sure all-parts ordered are delivered and are the correct parts needed. Manage any discrepancies with suppliers.
- All parts to be recorded and booked out as per workshop process.
- All administration relating to returns to be completed as soon as possible and returned to the manufacturer.
- Participate in the annual stock check.
- Liaising with Nissan Parts team on parts technical issues when necessary.
The successful candidate will be responsible for ensuring workshop efficiency is maintained through the effective management of stock. - Candidates must have experience of managing stock in a very busy and demanding environment. Previous experience of a parts operation and stock control procedures would be advantageous, but not essential.
- People focused with the confidence and personality to develop customer, supplier, and team relationships.
- Able to communicate clearly and concisely via telephone, email, and face to face.
- Good attention to detail under pressure.
- Good organisational skills to manage extensive stock inventory, able to develop a good understanding of commercial priorities and the ability to anticipate need requirements.
- IT literate with knowledge of Dealer Management Systems,
- Ability to work effectively within a team environment and able to perform under pressure.
- Proactive, able to work on own initiative to achieve personal and team targets.
- A good technical awareness or understanding of cars and parts is desirable.
- Honest with high levels of integrity.
- A full driving license is required.