Parts Advisor

JDS Trucks are seeking an experienced full-time parts advisor to join our main dealerships in the busy parts department with immediate start

Responsibilities include handling incoming calls, serving front counter customers and supporting the workshop technicians with parts orders or queries

Managing the end-to-end process of daily business, from point of order to making parts ready for delivery and communicating with customers/other dealers to ensure customer satisfaction and an effective parts service.

Same day deliveries as relief driver, as and when required to support full time driver due to volume of orders

This role is a varied and interesting from being involved in resolving complex parts related queries to up selling into our service team and workshop, no two days are the same.

Carrying out adhoc projects when required

Proficient in Excel for inventory management
- Strong organisational skills to maintain parts inventory efficiently
- Multilingual abilities are a plus
- Excellent phone etiquette to communicate effectively with customers