Parts Advisor

Our Parts Team is an integral part of the whole dealership. As one of our Parts Advisors, you will liaise daily, with the
external customers, workshop technicians, service, and sales teams. By working closely with these other departments and
customers, we ensure customer lead time scales are always met.

• Manage and distribute parts orders from customers and other departments. Respond to internal and external parts enquiries


• Deliver parts daily to the workshop


• Prepare purchase orders, invoices, parts issue sheets, delivery notes and all relevant documentation


• Handle, protect and package parts and check, inspect and test incoming, outgoing and stock parts
  
  Previous experience within the automotive sector is essential


• Computer literate, including MS Office packages


• Excellent communication skills, both in person and on the telephone


• High level of accuracy with excellent attention to detail


• A manual driving licence would be preferred; but not essential
  
  Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry. We have a rich history of growth,

development, and a commitment to excellence. We have been a leading automotive group in Letchworth for 35 years.

We've cultivated a culture of innovation, service, and dedication to our customers.

Norton Way Group spans 8 sites across Hertfordshire, Bedfordshire, and West London. As a multi-franchise business, we represent a
diverse range of leading automotive brands.

Our success is a testament to the efforts of our dedicated teams, now numbering over 400 staff. Together, we drive success,
celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.

GWR Kia takes pride in our level of sustainability, with our energy strategy including low- and zero-carbon technologies, which
include air source heat pumps, roof-mounted solar PVs, water harvesting, and LED lights.

Our commitment to excellence has been recognised by prestigious accolades, including the Great Place to Work awards consecutively;
in 2022 and 2023.

In January 2023, we were awarded Best Place to Work for Well-being, a testament to our dedication to fostering a healthy and
supportive environment.

Furthermore, our achievements include being Highly Commended title at the AM Awards for Leadership and Diversity in May 2023.

Join us on a journey where success is not only celebrated but built upon a foundation of inclusivity, well-being, and exceptional
leadership.