Parts Advisor - Training Provided. Toyota.

In this customer facing role you will plan and co-ordinate the dealership's parts sales to meet customer requirements and maximise sales. You will build a rapport with customers both public and trade sales, communicating via telephone or counter in our new showroom in order to gain a good understanding of the customer's needs and be able to guide them towards the product that will best meet their needs and requirements.

You will order parts on behalf of the Service team and maintain the agreed stock and accessory levels along with completing all relevant administration such as customer records and invoicing.

What your day might look like:

+ Ordering parts on behalf of the service team, trade and retail customers
+ Checking all parts and accessories are in good order on receipt from supplier
+ Ensuring all parts and accessories are correctly stored and located
+ Handling warranty claims processing (relating to parts issues), ensuring manufacturer's requirements are adhered to
+ Completing all relevant administration promptly and accurately (including customer records and invoicing)
+ Delivering trade parts when needed

+ A full UK driving licence
+ Eligibility to work in the UK
+ Results-focused
+ Strong people skills - approachable, a good listener and empathetic to customer needs
+ Extremely organised with great attention to detail
+ Analytical and quick thinking
+ A team player

Ready for a career with Toyota? (The world's #1 car brand). Exciting new opportunity for a Parts Advisor to join our Toyota team at our state-of-the-art site in Stockport.

We're committed to providing our employees with a great experience when they're at work, supporting them to be the best they can be. We believe our passionate, enthusiastic and talented people are key to our continuing success, and are proud to be voted by our employees as a company who is an employer of choice., From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction.

Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models.

Joining us as a Parts Advisor offers you the opportunity to develop your career with one of the world's most prestigious companies.