PASS Administrator

We are seeking to appoint an experienced, proactive and highly self-motivated Administrator.

On a day-to-day basis you will act as a point of contact for staff and students, delivering a variety of administrative activities associated with academic programme delivery. These activities include arranging and minuting meetings, processing student assignment extensions and booking trips.

You will also take a proactive approach to handling student enquiries, signposting students to School staff or other departments where necessary. Our Administrators are allocated specific areas of the university to work with and will be expected to take the lead supporting specific programmes. This provides a great opportunity to build effective relationships with colleagues.

For the permanent role based in the Education programmes team you will also support with accurate and timely data entry, tracking and reporting in relation to our Ofsted obligations. Ideally, you will be available to support with bi-weekly student interview days at certain points of the year, starting at 8am when these occur, however, this can be discussed further at interview., We offer a range of family friendly and inclusive policies and facilities to support staff from different backgrounds. As part of our commitment to providing an inclusive working environment, consideration is given to all requests for job share or flexible working arrangements.

You will have experience of working within an office environment and have an excellent standard of computer literacy with standard software (Microsoft word, excel, Outlook and online collaborative software such as MS Teams etc.) A professional approach, ability to multi-task and willingness to work as effectively and efficiently as possible to provide a high-quality service are essential. You will be a team player and have the ability to communicate at all levels., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Situated in the heart of the vibrant, historic City of York, York St John University has a long and proud tradition as a distinguished education provider, with 2016 marking our 175th anniversary. Our success is founded on the quality of academic teaching and research, our thriving campus environment, our professional and pastoral services, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging.

The Team

Our Programme Administration & Support Service (PASS) provides a professional administrative service to students and academic staff across our Academic Schools. Our ethos is to hold the student experience at the heart of everything we do, and we strive to provide a quality of service at all times.