Pathway Coordinator - Infectious Diseases

The IDU admin team at UHL are looking for a full time pathway coordinator to work Monday to Friday at Leicester Royal Infirmary.
This is a varied and interesting role with great learning opportunities. You will be responsible for the flow of patients through the outpatients department and the preparation of medical notes, booking and cancelling of appointments. You will also be working very closely with the IDU consultants, registrars and nurse specialists. An excellent starting point for anyone interested in joining the NHS learning the basics and advancing within the trust, clinic co-ordinator skills carry over to a lot of more advanced roles if your goal is to progress.
You must possess excellent communication skills, working with deadlines and accurate keyboard skills are essential qualities that we are looking for.
Please note that this vacancy will close as soon as a sufficient number of applications are received.
If you are interested in this post we advise that you apply for the post as soon as possible.

Working for our organisation
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
+ high-quality care for all,
+ being a great place to work,
+ partnerships for impact, and
+ research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
+ we are compassionate,
+ we are proud,
+ we are inclusive, and
+ we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies, To receive and register all referrals on HISS within 24 hours and take responsibility for liaising with Consultants as to the urgency of appointment required.
Be responsible for ensuring patients are put on to the relevant consultant's / Nurse led waiting list and appropriate letters are sent out in keeping with Trust Policy
To book from waiting list and arrange follow-up appointments as required by other hospitals, secretaries and wards
To arrange new appointments on the HISS system in line with individual Consultant guidelines and agreed timescales
To be responsible for the reduction or cancellation of outpatient clinics, liaising with medical staff in accordance with departmental guidelines
To be responsible for the receipt of all investigation results received in the department, collating these and bringing them to the attention of the medical staff in the manner specific by each Consultant
To make up case notes for patients who are new to the university Hospitals of Leicester
To ensure that all relevant case notes, x-rays, test results and other information including data from other hospitals, is available for each patient's visit
To ensure all case notes and patient records are maintained in good condition
To be responsible for the preparation of case notes for Outpatient Clinics in line with consultant guidelines and departmental procedures
To search and request all missing notes in line with Division guidelines
Ensure accurate and timely process of clinical and administrative correspondence (forms, clinic letters) from the consultants and medical staff teams
Photocopying, filing or any administrative duties as deemed necessary to support the patient journey including booking appointments and preparation of medical records
To provide a reception service to the patients on clinic utilising the HISS system to document their arrival / departure. Record patient clinic outcome at the end of their consultation and book any follow-up appointments and arrange investigations for patients
Ensure accurate patient demographic information is sought at the clinic appointment and that both the hospital notes and HISS system are updated accordingly
To liaise with the nurse in charge of clinic ensuring the patients are kept informed of any delays
To follow-up any investigation results and received within agreed timescales
To be responsible for queries and enquires regarding appointments
To be responsible for transferring clinic case notes on TrackIT at the end of their clinic to appropriate destination
To be aware of any overseas visitors or private patients that are referred and notifying relevant department.
Responsible for RTT and DQ reports.
& Any other duties as required within the remit of a Band 3 Admin & Clerical

Do you have good organisational skills?
Do you process excellent communication skills?

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.
Disclosure and Barring Service Check
Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.
The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.
The current price of a check is £38 for an enhanced and £18 for a standard check.
COVID 19 Risk Assessment
Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.
The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.
If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.
Covid Vaccination Status
Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.
University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.