Pathway Support Officer (Clinic Prep)

This is a great time to join University Hospitals of Derby & Burton NHS Foundation Trust. We are looking for a full time clinic prep team member to become a part of a large admin team within specialist outpatients. You will need to be able to work independently or as a part of a team. The ideal candidate will be willing to learn, have experience working within a busy office environment and will need to be able to lift case notes some of which can be heavy. There will also be opportunities to learn more administrative based skills such as phone line queries, booking appointments and reception duties.,

• Checking when clinics are and making sure the medical notes are prepped correctly and within a timely manner.
• Collect any documentation, results etc that may need to go with the notes.
• Tracking notes on our system 'ifit' .
• Collecting notes from other departments.
• Liaising with medical secretaries, clinicians, admin staff and patients either face to face or via the telephone.
• Filing. Paper and/or electronic.
• Photocopying/Scanning.
• Undertake clerical duties in a professional, timely manner, ensuring deadlines are etc, prioritising work and problem solving on a regular basis to achieve the best outcome.
You will be part of our highly valued administration & clerical team that delivers essential support services to our clinicians.

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer:
• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.