Patient Access Administrator

We are looking for a self-motivated individual who is both flexible and versatile in their approach to work to join our excellent and friendly admin team. You must be able to work well under pressure and in challenging conditions. You will be a strong team player with good interpersonal skills who can also work without close supervision. You will possess a positive attitude and be constructive toward change.

You must have excellent keyboard skills, adaptability and a capacity for processing information quickly and accurately. You must also be willing to show a commitment to the ever changing demands of the NHS.

The post involves constant communication with Patient Access Manager, Patients, Radiographers, Radiologists and colleagues to maintain an efficient and smooth running appointment booking service. You will need to be very organised, professional and assertive.

You will be responsible for booking patient appointments and discussing procedures and preparations, maintaining accurate data entry on the radiology computer system and patient administration system and answering and fielding phone calls from patients and staff., The role of a Patient Access Administrator is to provide an efficient and high qualityappointment and administration service within the Imaging and NuclearMedicine Department. To utilise excellent time management, organisational andcommunication skills and an adaptable, flexible approach to produce work of a highstandard within expected targets. The Patient Access Administrator will not onlyneed to be able to work alone and use their own initiative but also as part of a largeteam of admin staff across the Imaging Department on all Brighton and SussexUniversity Hospital sites. It may therefore be necessary to ask the post holder towork on another site when the service demands this.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and

training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. We look forward to receiving your application and the start of your journey with UHSussex.