Patient Access Team Leader

An exciting opportunity has become available for flexible, highly motivated people with excellent communication skills. The role will include managing a team and delivering the extremely challenging Access Booking and Choice agenda within the Trust., The successful candidates will manage and coordinate the required work for a team of booking and administrative staff, undertaking responsibility for the daily line management of this team. The Patient Access Team Leader needs to demonstrate an ability to prioritise their workload and be responsive to the service needs. You will be required to work within standard operating procedures and ensure that your team members are also fully competent.

It is imperative that the successful candidate can foster close working relationships with a number of key stakeholders, working cohesively to identify and plan the required capacity, in order to deliver specialty and Trust targets. A full understanding of the 18 week and cancer pathways would be advantageous.

The Patient Access Team Leader will be responsible for collating the required information in relation to capacity and demand, they will be responsible for tracking patients within their pathway. Information collated will be presented at the specialty meetings and resulting actions must be prioritised and their completion facilitated.

The post holder should be able to work independently, as well as working with the team to provide solutions and improve processes.

Previous experience of working to targets is required and demonstrating knowledge and understanding within the field of Access Booking and Choice will be advantageous. Staff Management/Supervisory experience is desirable but not essential for the right candidate.

We provide care and support to over a million people in Wakefield and Kirklees in their homes, community settings and across our three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).

Always striving for excellence, we are at the forefront of innovation and research, and we invest in teaching and the development of our workforce.

We live by our values of caring, improving, being respectful and maintaining high standards. We listen and learn because we aim to make Mid Yorkshire the best place to work and receive care.

We value diversity and welcome talent and enthusiasm irrespective of age, disability, neurodivergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances including providing unpaid carers support to someone with a health and care need. As ethnic minority groups, members of the LGBTQ+ community, and people with a disability/neurodivergence are currently under-represented across the organisation, we encourage applications from members of these groups. We have policies and procedures to ensure all applicants are treated fairly and consistently.

We are proud of our staff networks - who offer valuable guidance and feedback from those with lived experience.

We have a clear vision and you could be part of this! If you share our values and you want to make a difference to the lives of our patients and their families and carers, we would love to hear from you.