Patient Admin Clerk - Bookings

The successful post holder will be primarily responsible for taking the lead role in planning and booking of patients Outpatient Appointments.
As a Patient Admin Clerk you will ensure that all waiting lists are managed and appointments are booked in line with both Trust and Government policies.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.

Working for our organisation
Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B - Bold
E - Every person counts
S - Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust., To be responsible for maximum usage of all outpatient appointment slots, according to protocol, criteria and Government targets general outpatients, , processing referrals in accordance with trust policies and Sop's.
To be responsible for booking of appointments for patients within clinical, trust and government waiting time targets for outpatients, where necessary moving patients between sites in order to match protocol and met targets.
To Manage and be responsible for own speciality, deal with requests from PSC Team Leader and Service Manager.
To resolve any capacity issues and highlight potential problems, which jeopardise trust policy by escalating these to PSC Team Leaders and Service Managers.
To record and provide speciality statistics to all levels of Managers sometimes at short notice.

Salary: £24,071 - £25,674 per annum/pro rata
Monday to Friday 9am to 5 pm
We are recruiting for a Patient Admin Clerk who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.