Patient Advisor
Optical Express, Bedford Place, City of Southampton
Patient Advisor
£26000
Optical Express, Bedford Place, City of Southampton
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 2 Oct | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 564056faaee74736829c04d7f5ec61d6
Full Job Description
Our Patient Advisors are often the first person our patient interacts with in our clinics. Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients eyes using state of the art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
Have a passion for providing world-class customer service - Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Are motivated and driven to succeed
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. It's our Patient Advisor's role to make our patients feel like a superstar from the moment they enter our clinics. - Competitive salary
- Free and discounted optical products/procedures
- Modern working environment with superb technology support
- Genuine investment in your training and career progression
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: