Patient Advisor
Optical Express, Newtown, Cambridge
Patient Advisor
£26000
Optical Express, Newtown, Cambridge
- Full time
- Permanent
- Onsite working
Posted 6 days ago, 15 Nov | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: cceddb4b8b0a4055910bd120ffdc15d0
Full Job Description
Our Patient Advisor's are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations / practice visits
- Undertaking diagnostic scans on patients using state of the art equipment as part of a full health check
- Assisting patients to complete health & lifestyle questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates for vision correction surgery
- Advising on traditional vision correction solutions, namely glasses and contact lenses
- Discussing finance options
- Accurately maintaining patient records
Have a passion for providing world-class customer service - Possess strong organisational skills
- Can communicate clearly and articulately with a diverse range of people
- Are motivated and driven to succeed
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. - An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme It's our Patient Advisor's to make our patients feel like a superstar from the moment they enter our clinics.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: