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Patient Advisor - General Practice

Taurus Healthcare, Hereford

Patient Advisor - General Practice

Salary not available. View on company website.

Taurus Healthcare, Hereford

  • Part time
  • Permanent
  • Onsite working

Posted today, 15 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: e12a2e58d4b645b9933d7a896b9a0529

Full Job Description

  • Taurus Healthcare are advertising this position on behalf of Ryeland Surgery
    • Ryeland Surgery have an exciting opportunity for a Part Time Patient Advisor. Ryeland Surgery looks after more than 19000 patients from Leominster and the surrounding area with a staff of more than 65. We are looking to expand our Front of House Team with an additional part time role. We have a wide range of clinicians including physiotherapists, paramedics, advanced care practitioners and pharmacists as well as the traditional practice nurses and GPs and ensuring patients are booked with the right clinician at the right time is essential. Do you have what it takes to work in a fast paced environment whilst ensuring our patients receive the best attention? Do you have excellent communication and customer service skills? Can you work under pressure whilst remaining calm? Do you want to want to work in a supportive environment where everyone is a key part of the wider team? Then please read on! This role is for 25 hours per week working the following hours :- Monday to Friday 13:30 - 18:30., The Patient Advisor is responsible for welcoming patients and visitors to the surgery offering guidance, advice, and Care Navigation in line with the Standard operating procedure (SOP). The Patient advisor will also process outgoing communication to patients, undertake ID checks and take payments for private services.You will also work in our care navigation hub taking calls from patients and signposting them to the most appropriate healthcare professional or service, working as part of the practices multidisciplinary team.

    We are a friendly, dynamic and forward thinking GP practice whose clinical team includes GPs, Practitioners, Clinical Pharmacist, Practice Nurses, Healthcare Assistants and Social Prescribers. We are also a training practice and host a Research Nurse. The practice operates across two sites which together serve over 19,000 registered patients. This post is based in our main surgery in Leominster. We are active members of our Primary Care Network (PCN) and are members of a GP federation. Taurus Healthcare Ltd is advertising this position on behalf of Ryeland Surgery. This means that Ryeland Surgery is the employing organisation and will make the final decision on appointing candidates. Taurus Healthcare Ltd, on behalf of Ryeland Surgery, will collate all relevant information for the purpose of the recruitment and pre-employment check process.

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