Patient Care Advisor | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

First point of contact for the Diabetes & Endocrinology service at our busy out patient reception. Working as part of a multi-disciplinary team made up of Consultants, Specialist Nurses,Specialist Dietitians and Specialist Podiatrists, Admin/Clerical, Psychology and Management staff.

Hours to be discussed at interview

· First point of contact either by telephone or face to face for patients with regard to Diabetes, Endocrine and Diabetes Podiatry appointments.

· The post holder will be required to provide reception cover for out of hours clinics approximately 2-3 times per month. This is normally until 7.00pm latest

· Provision of patient appointments utilising PAS and SystmOne.

· Data entry maintenance of patient records on PAS and SystmOne.

· To work as part of the wider admin clerical team within Diabetes & Endocrinology to provide support and cover as and when required.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your
application.

Working as part of a multi-disciplinary team made up of Consultants, Specialist Nurses, Specialist Dietitians and Specialist Podiatrists, Admin/Clerical, Psychology and Management staff.

Disability Confident
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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.