Patient Care Coordinator

We are currently seeking to recruit additional Care Co-ordinators to join our expanding care team. Working alongside our existing Care Coordinator team, Social Prescribing Link Workers and Health & Wellbeing Coaches as well as our GPs and clinical teams, you will coordinate care suited to the needs of individual patients.

If you share our values of collaboration, integrity, quality, respect and wellbeing and are looking for a new challenge, we would love to hear from you.

Main duties of the job

The successful candidate will have a busy and varied role including service co-ordination and providing patient support. You will liaise with clinical and non-clinical teams within the surgery and the wider primary care network.

Acting as a key point of contact for patients, carers and healthcare professionals, you will ensure that an individuals healthcare needs are addressed in a joined-up way, ensuring that they receive the right care from the right professional at the right time.

You will have excellent communication and negotiation skills and be confident managing your own workload. The ideal candidate will have experience of working in a health or social care setting and an understanding of patient care needs but we are also interested in hearing from people from a wide range of backgrounds who can demonstrate sound administrative skills and experience of delivering high quality customer or patient care.

Our practice has been serving the people of Fishponds and the surrounding areas for over 100 years. The surgery was founded by Dr Claude Bernard who at the time was working from a Victorian house at 564 Fishponds Road. His son Cyril then took over through the war years and the foundation of the NHS in 1948.

We are a stable practice with a fully established team. Our team consists of 5 partners and 5 salaried doctors, practice nurses and health care assistants a dietician, nurse practitioner and an advanced paramedic. Supported by a large team of care coordinators and a supportive managment team.

We embrace change and technology to support process and service improvement through efficiency to help manage the workload. We hold weekly clinical meetings with the support of a friendly and approachable team. We are proud to be a training practice teaching medical students from year 1 to 5 creating a real positive vibe in the surgery. We are also part of a successful PCN enjoying the benefits of collaborative working and the exchange of ideas. We are a high QOF achiever with strong administrative process.