Patient Co-ordinator, Band 3 - Gynaecology Oncology

Patient Co-ordinator - Band 3 (28 hours a week)

If you are looking for an exciting, varied and important role within the NHS and enjoy a challenge then the Gynaecology Oncology Department wishes to appoint a Patient Co-ordinator.

Our team consists of Patient Co-ordinators and Waiting List Co-ordinators who provide an excellent service to Consultants, and Specialist Nurses in support of Inpatient and Outpatient services. Our team are supported by the Operational Support Manager and Administration Team Leaders who work closely together in support of leading their direct reports & providing cross cover for the wider team.

Our team is dynamic and constantly evolving to manage the demand and challenges of the service. We are a friendly and supportive team, who pull together & support each other with varying workloads, working closely together to ensure a positive & caring environment whilst recognising and actively encouraging and supporting individual development needs and career progression., The role of Patient Co-ordinator

To provide an efficient, confidential administrative and secretarial service to the Gynaecology Oncology Consultants and their Medical Team to enable provision of patient care and speciality services.

To work as a member of the administration team to ensure service delivery and adequate administration cover is provided.

To adopt a constantly flexible approach to ensure that all Consultant Team and Trust Objectives are completed efficiently and within given timescales. This will include booking appointments, negotiating of dates with patients for surgery, booking theatre Lists for surgical procedures within Waiting Time Targets, typing to meet Trust turnaround times and resolving patient queries.

As a busy department, we are looking for motivated, enthusiastic & hardworking individuals who fit with our ethos of continual improvement & delivery of the highest quality patient-centred care. This is a responsible role, where you are the pivotal person in the patient's relationship with the Clinical Team.

You will have well-developed communication, organisation & time management skills. You'll be a friendly and positive team player & have excellent interpersonal skills. You will have the ability to work under pressure whilst remaining calm using you own initiative in a logical & methodical way maintaining attention to detail, but be able to multi-task whilst dealing with interruptions.

Gloucestershire Hospitals NHS Foundation Trust is one of the largest hospital trusts in England, delivering services from two general hospitals in thriving Gloucester and beautiful regency Cheltenham. We have over 8,000 members of staff who are committed to providing high quality acute elective and specialist services under our vision of 'Best Care For Everyone'.

Generous Annual Leave Allowance starting at 27 days plus Bank Holidays and increasing to 33 days

- Access to the NHS Pension Scheme

- Access to our Health and Well-Being Hub and Employee Assistance Programme

- Access to on-site Nurseries

- Discounted Public Transport

- Safe, supportive and positive working environment with regular, robust supervision

- A wide range of exciting learning opportunities including a number of Apprenticeships

- Flexible Working - Many of our staff work flexibly in different ways. Please talk to us about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking.

- Reward and Recognition Schemes

Working for Gloucestershire Hospitals NHS Foundation Trust offers a number of discounts for local shops, restaurants and services and entitles you to a Blue Light Card offering further discounts both online and on the high street from large national retailers to local businesses in a wide range of categories including days out, holidays, cars, fashion, gifts and phones.