Patient Escort

The post holder will coordinate patient attendance at physical healthcare appointments, ensuring that the patient is escorted safely and in a timely manner.

To actively participate as a member of the Health Centre team in the delivery, monitoring and evaluation of an effective service.

The post holder will be required to carry out some administrative tasks within the department, or be deployed to ward areas when not required by the department. The role requires an individual with an ability to work as part of a team but also to be able to work unsupervised for a span of duty.

There is a need for awareness of security and patient issues.

To escort patients from wards to the Health Centre and back.

To provide chaperone for the patients whilst in appointments

Main duties of the job

Working Practice

Communicate patient escorting requirements to Central resource Office (CRO).

Coordinate daily escort schedules with CRO.

Coordinate escorting schedules with relevant ward staff.

To liaise with wards on escorting requirements for patients, taking into account any specific identified risks.

Perform assigned escorting duties

To undertake singleton escorting of patients as appropriate

Maintain good order and cleanliness in the department and assist in the preparation of physical healthcare clinics

Administrative tasks will include:

? Photocopying, filing and scanning documents

? Maintaining patient electronic records

? Booking appointments

? Data collection

Monitor and maintain supplies of materials and equipment within the department.

Reprocessing of contaminated medical instruments and devices

Security and maintenance checks within the area of work

Work at all times to minimise the risk of spread of infection

Assist with administrative tasks as directed by senior colleagues.

Actively promote a responsible caring attitude at all times, treating all patents with dignity and respect.

Demonstrate by example, an understanding of, and support the principles of Advocacy.

Always act in a manner that ensures no patient is subject to any forms of abuse.

Always act in a manner to promote and safeguard the interests and wellbeing of patients.

To work within requirements of security at all times.

Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.

As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to flexible and agile working, including the opportunity to join our bank.

Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.

We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.

If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!