Patient Estates Officer

Contact with patients is incidental. Assist patients/clients during incidental contacts, provide non-clinical advice/information to patients/clients/relatives Responsible for dealing with all aspects of financial concerns relating to all patients within the Trust. Being able to deal with difficult situations effectively and efficiently. Range of work procedures and practices, majority non-routine, intermediate level theoretical knowledge Responsible for the effective operation of financial systems relating to patients monies and cashiering duties. Including the allocation of interest, monthly reconciliations, Petty Cash processes etc, transfer of resources as appropriate. Implements policies and propose changes to working practices and procedures (e.g. when planning for the impact of new legislation) and implements procedures set by others Demonstrate own activities to new or less experienced employees / day to day co-ordination of staff; provide practical training. Demonstrates

activities, work routines to others in own work area/allocates work to more junior staff in the section; provide induction training for trainees, new members of staff. Undertakes surveys or audits as necessary to own work/Regularly undertakes R&D activity Completes e.g. staff surveys /designs and conducts complex audits to improve financial & accounting services Understanding of accounting procedures (reconciliation and balances, VAT payments and deductions, finance computer systems and ledgers, coding structures, payroll agreements & procedures). To keep the Assistant Financial Accountant appraised of significant issues relevant to the post. To provide an excellent service to all relevant users and to undertake all associated duties in line with expected professional standards. Responsible for ensuring all policies and procedures are up to date and are fully documented for Audit requirements. Co-ordinate with other sections within the finance function and externally to ensure continuity