Patient Experience Lead

This role will entail working to support the embedding of Coproduction and participation into our everyday practice within the WMCPC.
The Patient Experience Lead will support coproduction activities by supporting Experts by Experience (EBE's) to have their voices heard and will also act as a service user representative for the WMCPC relying on your 'lived experience' to ensure conversation are grounded within lived experience of children and young people (CYP) and families. This role supports the Coproduction team in ensuring we meet our patient & public involvement duties., As Patient Experience Lead you will be required to attend a variety of meetings and quality improvement assessments where you will be required to support our experts by experience and use your own lived experience. This is a varied role where you will be expected to undertake the range of responsibilities specified in this job description, working together with your line manager and colleagues to ensure that the activities of this post make a real difference to our service users.

Birmingham Women's and Children's NHS Foundation Trust is the Lead Provider of the West Midlands CAMHS Provider Collaborative (WMCPC) - an integrated provision of specialist mental health, learning disability and autism services, for young people aged 12-18.
Provider collaboratives like ours have been established across England to encourage closer regional partnership working. This means that for the first time, pathway and budget management is WMCPC's responsibility, giving us the autonomy and opportunity to reinvest savings into community and step-down services that our region's young people need the most.
Here in the West Midlands - and across the country - those who need an inpatient admission experience either a long wait for a bed or are admitted to hospitals far from home.
We hope that by working collaboratively, using local data and listening and engaging with our service users, we will be able to reduce the number of young people admitted to inpatient services, drive down length of stay, bring care closer to home and ultimately improve the outcome and experience of every young person we see.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.