Patient Flow Coordinator - Band 3, Onward Care Team

The Onward Care Team is expanding!

In this role, you will learn more about, and work with, people from all parts of the Health and Social Care System.....the biggest Multi-disciplinary team you can be part of!

We need people who are naturally inquisitive, helpful, flexible and feel strongly that discharge plans should be made with our patient at the centre.

If you are interested in learning more about what it takes to support smooth and timely discharge from hospital for those who require onward care, then we'd love to hear from you.

Main duties of the job

Independently case manage the discharge planning for a cohort of patients within a defined clinical area from admission to the acute hospital through to discharge.

Act as a resource providing advice and information to clinical teams to enable patients with onward care requirements to meet their expected date of discharge (EDD) safely and effectively.

Ensure information, advice and services are available in a timely way to support discharge including ordering of equipment, onward referral when needed, keeping updated with any onward capacity issues and ensuring this is communicated clearly with ward staff.

Assist with the assessment of patients with the support of a qualified practitioner when needed.

You will need to able to communicate effectively with people from all professions and levels within our organisation and beyond.

You will need to be professional and respectful as you will often be the link between the patient, their family, the ward and onward care providers.

About us

We are a team of therapists, nurses and non-registered clinicians who work across both sites within GHT to support the coordination of onward care planning for those patients who require some support when leaving hospital.

We are constantly adapting to the changing landscape within the community in relation to resources to support with discharge planning and as such, no two days will feel the same.

We will need you to be dynamic, engaged, happy to question things in a way that brings people with you, flexible in your thinking and organised in your daily tasks.