Patient Flow Facilitator | Manchester University NHS Foundation Trust

Patient Flow Facilitators support senior members of the Site Team to enable the coordination of site capacity to timely balance emergency and elective flows effectively to meet activity demand across MRI., As part of the Site Team, the Patient Flow Facilitator will facilitate patient flow by utilising capacity management systems and processes in place, working flexibly and collaboratively with the Patient Flow Coordinators
in the Site Team, in-patient ward areas across all specialties; and closely with Site Managers. The post holder will be responsible for identifying and reporting available capacity to support the effective management of emergency, elective, repatriation and tertiary activity within Manchester Royal Infirmary.

As part of the Site Team, facilitate efficient patient flow by proactively progress chasing barriers which are or may potentially affect discharge flow, working flexibly and collaboratively with Clinical Service Units and in-patient wards, multi-disciplinary professionals/departments and Discharge Teams to prevent/minimise delay in the patient journey. Have an awareness of the different discharge pathways and utilise agreed systems and processes to effectively manage allocated workload.

The post holder will work within several enabling processes with an aim to overcome issues arising within the remit of own role and responsibility, using a responsive and/or proactive approach as appropriate to the situation.

The post holder will have awareness to escalate unresolved barriers to the appropriate person to support resolution, to enable optimisation of patient outcomes and experience, escalating to line management if issues remain unresolved.

The right candidate will have NHS experience and have a proactive 'can do' work ethos. You will be a dynamic individual with excellent organisation, time management and problem- solving skills who will work autonomously with minimal supervision within the Site Management Team.

You will be open minded to change and committed to the highest standard of service delivery over a 24/7 rota arrangement. This is an exiting time to join the Team as we review new ways of working to utilise electronic capacity management systems in place.

Excellent communication skills are essential., If you have recently applied for teh above role and not been invited to interview it is highly unlikely that your application will be processed to shortlisting, so please study the Job Description and Person Specification Essential criteria in detail to self assess whether or not you would be suitable for the role., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

MFT is one of the largest NHS Trust In England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and well-being and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading. So that you're even more equipped to make an informed decision to apply to us, you'll need to take time to read the 'Candidate Essentials Guide'that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how 'we care for you as you care for others'. Most importantly, it also contains critical information you'll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.