Patient Pathway Assistant

Homerton University Hospital NHS Foundation Trust

Patient Pathway Assistant

£31088

Homerton University Hospital NHS Foundation Trust, City of Westminster

  • Full time
  • Permanent
  • Remote working

Posted 4 days ago, 14 Sep | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: de8f774b7b914452bd5c4889bda7dcc5

Full Job Description

Some of the main duties are as follows:
+ Checking patients in and out, booking their follow up appointments, adding them to the waiting list for surgery or an outpatient procedure, updating their outcomes.
+ Booking OPD and Surgery Appointments along with the validation of pathways both RTT and NON RTT.
+ To keep up to date with the relevant developments in administrative systems, processes, and clinical services.
+ The post holder will also require supporting Access to Health Care Records Request.
+ These roles require to include working Monday - Friday 08:00 - 20:00 shift pattern. if you are unable to work shift patterns then please do not apply, The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
General Guidance for Applicants
Please ensure that you read the "Guidance Notes On Submitting An Application" under "Additional Documentation" before completing your application.
Please note: we reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
We are committed to achieving equality and inclusion at Homerton Healthcare NHS Foundation Trust, and we respect and value the diversity and differences of our patients and our people, ensuring everyone is enabled to thrive, feels a sense of belonging, and is able to be their authentic self. We offer a range of flexible working options that enable you to balance your work and personal life, including part-time, compressed hours, remote working and job-shares.
If you are interested in joining our team, please let us know your preferred working pattern in your application, and we will consider all requests for flexible working and try to accommodate them wherever possible.
Please note that secondment arrangements will be considered for any fixed term positions, with the agreement of the existing line manager.
We are committed to equal opportunities, and have been approved as a Disability Confident Employer.

An exciting opportunity has arisen for an Patient Administration Clerk to join our Patient and Administration contact centre. This is an exciting and challenging role, we are looking for a flexible, friendly, customer service focused and self-motivated administrator to join our busy multidisciplinary team.
Applicants should ideally have previous NHS experience working in a fast paced contact centre setting , validation of pathways and an excellent understanding of confidentiality and data protection.
The post holder will need to have good IT skills and be confident using computer systems and Microsoft Office packages including excel.

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.