Patient Pathway Co-ordinator - Dermatology

St George's University Hospitals

Patient Pathway Co-ordinator - Dermatology

£34937

St George's University Hospitals, Tooting Graveney, Wandsworth

  • Full time
  • Permanent
  • Onsite working

Posted today, 20 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: fafef0d296124b24989e7a4be2fd8f55

Full Job Description

Key tasks of the role are:
+ To ensure the smooth running of Dermatology appointments.
+ To support Lymphedema appointment bookings when required due to service needs.
+ To schedule appointments in liaison with patients, consultants and capacity.
+ To manage/ validate on a weekly basis the PTL's for Dermatology and escalate any possible breaches or capacity issues
+ To ensure accurate and complete computer records are maintained for patients.
+ To contribute to service developments.
+ To ensure all appointments/ procedures are coded correctly and coding is clear within the cerner system.
+ Prep clinic notes at short notice for Dermatology or Lymphedema appointments
The post holder will be responsible for ensuring that patients are booked on the relevant MOP's (minor operation) list prioritising clinical urgency and breach dates, as well as insuring that MOP list are fully utilised. The post holder will also be responsible for supporting the coordination of patient's pathways through appointment booking and out coming of clinics.
The post holder will also be expected to cross cover other admin members in the team during periods of leave.
Responsible for ensuring compliance with Trust policies and local protocols for Data Protection, Health and Safety, Security and Fire Safety within the administration team.

We are looking to recruit an enthusiastic and highly motivated Patient Pathway Coordinator to the Dermatology Team at St. George's Hospital.
The pathway coordinator post involves liaising with clinicians to agree dates for MOP's and appointments, contacting, and booking patients. It will also involve cancelling and rescheduling patient admissions and clinics where necessary.
The post holder will manage waiting lists; undertake validation of the data, department PTL and escalating any issues to the assistant service manager. The post holder must be comfortable engaging with patients as well as clinical teams.
The successful candidate will need to be organised and confident and be able to multi-task and prioritise work. Previous experience as a patient pathway co-ordinator or medical secretary will be beneficial as will a working knowledge of the Cerner Millennium system.

St. George's University Hospitals NHS Foundation Trust is the regional specialist care provider for South West London, Surrey and beyond. The trust provides a high quality, comprehensive range of health services from leading edge tertiary and trauma care to community services.
With national and regional referrals added to our local 3.5m catchment, we serve a population of around 5m.
Co-located with St George's, University of London and with both organisations now in a formal strategic alliance with King's Health Partners, the trust delivers with its partners high quality research and education both of which contribute to the healthcare provision of tomorrow.
The South West Thames Centre for Genomic Medicine is based at St George's University Hospital in Tooting and provides an integrated clinical and genetic laboratory service to a population of more than 3.5 million across South West London, Surrey and West Sussex. St. George's is a partner organisation in the South East Genomic Medicine Service Alliance and the South East Genomic Laboratory Hub (GLH).