Patient Pathway Co-ordinator (secretary)

The purpose of this post is to actively manage the administrative processes of patient pathways, ensuring a smooth and efficient service for patients throughout their treatment by the Trust.

Ensuring that all pathways are front validated at all stages of the pathway.

Actively chasing results in order to reduce treatment length of time.

To participate in providing an effective administration/typing service to the multidisciplinary team.

To ensure appointments are booked within the appropriate time frame, ensuring the patients are contacted in time for them to attend their appointment., 1. Work as part of the team in undertaking Secretarial workload for Cardiology Consultant (s)
1. Work with the Service Manager and Line manager to ensure that administrative processes for the patient pathway meet the quality standards required both nationally and within the directorate and are adhered to.
2. Ensure that all incoming and outgoing communication, including urgent matters are dealt with efficiently (including vetting correspondence and ensuring that appropriate action is taken before passing on).
3. Identify and escalate emerging issues that may cause delays at any point in patient pathways.
4. Work closely with line manager and multidisciplinary team to ensure all patients with allocated slot issues (ASIs), for your Consultant are given appointment dates within the time period specified and within the correct clinic specification.
5. Use the Trust information systems to monitor patients' pathway progression, monitoring appointments and attendance through the use of IT systems such as DMS/EPR/CRS. Observe legal and Trust data confidentiality, security and quality requirements.
6. Input and retrieve information from the departmental and/or Trust computer systems in accordance with departmental guidelines.

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.