Patient Pathway Coordinator (Lymington New Forest Hospital)

The recruitment team at the University Hospital Southampton NHS Foundation Trust (UHS) are delighted to be able to offer a fantastic opportunity for a customer focussed, friendly and enthusiastic individual, as part of our expanding service.
You will be based at Lymington New Forest Hospital. You will be highly motivated and proactive to fill the role of Patient Pathway Coordinator. You will build good working relationships with Consultants, Admin Team, Nursing staff and external providers.
You will need good communication skills, written and verbal, as you will be speaking with patients both face to face and over the phone.
The Admin team supports multiple specialites across both outpatient and daycase surgery settings. The operating hours for our services are between 08:00 - 17:00 Monday to Friday.
A site visit is recommended, Equality remains at the centre of our policymaking, service delivery, and employment practice, giving all employees equal opportunity to develop, apply for promotions, and have working arrangements that enable them to achieve a manageable work-life balance.
UHS actively promotes a work environment free from harassment and discrimination and provides training for managers and staff to ensure this happens. We also closely monitor recruitment activity, training, development, and employment practices to ensure equality of practice with regard to race, colour, ethnic or national origin, religion or belief, gender, sexual orientation, disability, marital status and age.

There is flexibility with the shift pattern for this role across Monday - Friday between the hours of 08:00 - 17:00.
You will have a good standard of education with literacy and numeracy skills being key.
You will be proficient in using Microsoft products and have good keyboard skills.
You will have good administrative and organisational skills to manage your own workload.
A knowledge of medical terminology would be preferable, but not essential as training will be provided.

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what's possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Please note, this UHS role is based at Lymington New Forest Hospital