Patient Pathway Lead

An exciting opportunity has arisen for a Patient Pathway Lead in the Rheumatology and Metabolic Bone Disease Unit. You will have the unique opportunity to support and gain experience within the Specialist Service.

The role of Patient Pathway Lead provides a senior point of contact to A&C staff, and will work closely with clinical and nursing leads to ensure a high standard of patient care is delivered within clinical directorates, in line with the Trust policy and standard operating procedures.

This post is 1.0 WTE to cover between Monday to Friday and the working hours are 9am-5pm., They will work closely with the Service Manager and Operations Manager to ensure the Trust's Access Policy is adhered to and that all administration-related Key Performance Indicators (KPIs) are met, with remedial actions put in place where necessary.

They will also be responsible for the personal development planning and learning needs of the staff within their own administrative team, as well as managing any human resource issues.

The successful applicant will have previous experience of leading a team and managing change. They should be resilient, motivated, organised, work well under pressure and have exceptional communication skills.

RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more