Patient Pathway Navigator

An exciting opportunity has arisen for a full-time and part-time Patient Pathway Navigator in Gastroenterology within our Specialist Medicine - Clinical Administration Unit at Maidstone Hospital to support with Insourcing of Elective UK., The role of the Patient Pathway Coordinator is to work closely with clinicians and the Directorate Management Team to ensure that the care pathway of all patients is effectively managed. The post holder will be required to act as a flexible administrative resource as part of a team to actively manage the pathways patients within the Medicine Directorate.

You will have exceptional administrative skills and experience in all areas of Microsoft packages. Typing is an essential skill, as well as demonstrating excellent communication and organisational skills.

Knowledge of NHS systems, including PAS, Sunrise and ERS would be beneficial. The understanding of RTT and navigating patients pathways would also be advantageous. Good communication skills is essential, as communication with NHS staff at all levels will be a daily task in this role.We are a very supporting unit, where being a team player is essential, as well as being self-motivated, able to prioritise a busy workload, work to deadlines, and have a flexible approach to duties., You should be self-motivated with the ability to work in a busy and pressured environment. You should be able to demonstrate good communication and organisational skills, along with a flexible approach to duties.

Knowledge and experience within the health sector would be beneficial but not essential., Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

MTW is a large acute hospital trust in the south-east of England.

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.