Patient Process Administrator

An opportunity has become available to join the Royal Derby Hospital's Emergency Department as a Patient Process Administrator. You will work as part of a multi-disciplinary team for the Adult and Children's Emergency Department providing a comprehensive front linereceptionist/administrative service booking in patients and answering enquiries from patients, relatives and staff.Main duties of the job You will be responsible for processing patient details to create and maintain the patient's record whilst they are within the Emergency Department. The post works on a 24-hour shift rotation, rotating between the 4 areas within the department. The role is based within the busy, clinical environment of the Emergency Department. You will be required to assist with the mentoring of new PPAs to the department.

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.