Patient Services Administrator

Pharmaxo Healthcare, Corsham, Wiltshire

Patient Services Administrator

£23871

Pharmaxo Healthcare, Corsham, Wiltshire

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 5 Dec | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 3f9b36a334bc47f4955859c979cf71d5

Full Job Description

  • Be the first point of contact for our patients, scheduling deliveries and nurse visits with empathy and efficiency.
  • Maintain meticulous records and handle sensitive patient data with the utmost confidentiality.
  • Navigate patient queries and healthcare professional inquiries, connecting them with the right department seamlessly.
  • Play a crucial role in managing prescription logistics, ensuring patients receive their medications accurately and promptly.

    We believe in nurturing talent and are keen on individuals who bring:
  • Exceptional communication skills and a keen eye for detail.
  • A strong ethical foundation with unwavering commitment to data protection and patient confidentiality.
  • The ability to manage time effectively, with proficiency in computer use and adherence to procedures.
  • Self-motivation and a desire to contribute positively to patient experiences, learn new skills and take on new challenges.
  • People with bright ideas who can help us improve our service., You must be computer literate and have excellent communication skills. Have the ability to follow processes and procedures.
  • City

    At Pharmaxo, we're more than just a pharmaceutical company; we're a beacon of innovation and care in the healthcare industry. Located at the heart of Corsham Science Park in Wiltshire, we are an amalgamation of expertise, compassion, and cutting-edge technology. Our diverse group includes Bath ASU, a leader in producing aseptic pharmaceuticals for patients across the spectrum; Pharmaxo Healthcare, a pioneering force in clinical homecare services; and Pharmaxo Scientific, the cradle of biotechnological and IT innovations that fuel our mission., Join us at Pharmaxo, where innovation meets care, and together, we make a difference every day.

    Joining us means becoming part of a community that values growth, innovation, and well-being. We offer:
  • A competitive salary with an annual bonus scheme.
  • Generous annual leave of 25 days + bank holidays (increasing to 27 days after 3 years service)
  • Pension scheme - you will be auto-enrolled after 3 months of employment at 5% (with an employer contribution of 4%). You can also opt to increase your contribution to 6% to which the employer will contribute 8%.
  • Life assurance - 10 x salary with a max of £300,000
  • Access to comprehensive support services, including an Employee Assistance Programme and virtual GP service.
  • Pharmaxo Engage is our Reward & Recognition platform which includes shopping discounts and benefits.
  • Your pathway to impact This role is more than a job; it's a chance to make a tangible difference in people's lives while growing professionally in a supportive and dynamic environment. If you're looking for a role that combines passion, purpose, and progress, look no further. Embark on your Pharmaxo journey today and help us redefine healthcare one patient at a time. Apply now to become a cornerstone of our compassionate mission. Development Pathway Overview can be found here: PSA Development Pathway.pdf Due to the sensitive nature of our work, successful candidates will undergo a Disclosure and Barring Service (DBS) check. Working Hours Full Time: 37.5 hours per week across five days Monday - Saturday (some Saturday working on rotation) Part Time: Job share 18.75 hours per week - Week 1 (Mon/Tues) / Week 2 (Wed/Thur/Fri) on rotation