Patient Services Advisor

Based from The Horder Centre, Crowborough, this is a full-time, permanent role, with fantastic opportunities to learn, develop and grow within our outstanding CQC rated hospital., Playing a pivotal role in our patients journeys, our Patient Services Advisors are responsible for anything from dealing with enquiries, to making all bookings related to a patients pathway. We are on the lookout for an empathetic and customer focused individual to join our Patient Services team, who pride themselves on providing 5

• service to both our valued patients and employees.
  
  Horder Healthcare has been committed to caring since 1954 when we were called 'The Horder Centre for Arthritis'. We've come a long way since then. Our consultants are amongst the most skilled, experienced and innovative in their field. Our staff love to work here, so it makes sense that our patient outcomes are in the top 99%.
We have grown into a multi-service healthcare provider, with hospitals in Crowborough and East Grinstead, and outreach clinics in Eastbourne and Seaford. We are committed to making a positive impact to the health of individuals and the communities in which we work. Not only have we developed an international reputation for orthopaedic and musculoskeletal care, our partnership with The McIndoe Centre - the birthplace of pioneering plastic surgery treatments, means that we can deliver high-quality plastic, reconstructive, maxillofacial, ophthalmology and orthopaedic services from world-class consultants to an even greater number of people. We know that our working lives are fundamental to emotional wellbeing. Our employees are as valuable to us as our patients and we see it as our duty to nurture an engaged and skilled workforce. To do this we ensure employees have access to training and development opportunities as well as being a flexible and diverse workplace.