Patient Services Assistant

At St Monica's we provide high standards of rehabilitation, palliative, general nursing, medical and day care, including physiotherapy and occupational therapy to patients who are registered with local GP surgeries.

As a member of our small but effective multi-disciplinary team, and with the support of a highly experienced Senior Nursing Team, you will join an established team and support them in providing efficient and effective delivery of high quality care to ensure a positive patient experience.

The post requires staff with focus, enthusiasm, drive and commitment, and an ability to work closely with different members of the Multi-disciplinary team to assist with the smooth running of the ward to aid effective patient care.

In this role you will carry out non-nursing duties as delegated by other members of the team; using your own initiative within the level of competence expected for the role. This will include things such as delivering drink rounds/ assisting to deliver meals/ making of beds and the general cleaning and tidying of the ward on a daily basis., Assisting other members of the team to deliver both drinks and meals to the patients.

Making of beds and packing away laundry deliveries.

Organising and packing away of weekly stores order.

General tidying and cleaning around the unit.

Assisting other members of the team to communicate with patients and delegate information accordingly.

Assisting other members of the team to provide a person centred, smooth running service to the patients and family members at all times.

We are seeking dynamic individuals who are passionate about providing an effective service. You will be able to communicate at all levels to help drive our service forward and maintain high standards.

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.