Patient Services Coordinator
100Fold CIC, Castle Cary, Somerset
Patient Services Coordinator
Salary not available. View on company website.
100Fold CIC, Castle Cary, Somerset
- Full time
- Permanent
- Onsite working
Posted today, 25 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 34b201b3f0834046871e2e2cfea53bbe
Full Job Description
As a Patient Services Coordinator you will play a crucial role in ensuring the smooth and efficient operation of the front desk and administrative functions within the Practice. You will work in a fast-paced environment and communicate effectively with a wide range of stakeholders. This role is one of the most important in the practice, providing the link between patients and clinicians and taking responsibility for ensuring a positive experience for our Patient., As Patient Services Coordinator you will be responsible for leading shifts, carrying out administration duties and supporting the clinicians with the day-to-day running of the practice. Main duties of the role will include:
- Carrying out shift leader responsibilities to ensure the admin team is working efficiently and effectively.
- Communicating with patients to arrange appointments.
- Managing AskMyGP Requests to ensure they're resolved in a timely manner.
- Maintaining accurate patient records, both electronically and on paper.
- Carrying out front-desk reception duties to create a warm and friendly environment, overcoming communication barriers and treating patients with compassion and respect.
- Processing repeat prescription requests, and liaising with local pharmacies to ensure patient safety standards are upheld. About us What can we offer you?
- A friendly, welcoming and encouraging environment where you will be valued.
- Opportunity to share your ideas and suggestions.
- Access to the whole team for support including GPs.
- A competitive rate of pay and team wellbeing initiatives.
- Opportunities for professional growth including GP assistant programme and clinical competencies such as phlebotomy.
- Support to get involved with extra tasks, such as wellbeing team, projects or leadership tasks.