Patient Services Coordinator (Administrative Teams)

An exciting opportunity has arisen for a full time Patient Services Coordinator to join our administrative team at Riverside Medical Practice., The candidate will be responsible for undertaking a wide range of front and back office duties and provide administrative support to the management team, doctors and healthcare professionals. Duties can include but are not limited to -

• effective use of the appointment system.
• workflow and dissemination of clinical correspondence in line with practice policies and protocols.
• respond appropriately to system alerts, including all tasks received in a timely and accurate manner and action accordingly.
• booking appointments, scanning and assisting patients with queries as required.
• coding of patient information onto the practice clinical system
• undertake searches, recalls and audits as required by the doctors, nurses and managers
  
  We are looking for an enthusiastic, motivated and highly organised individual with strong customer service skills. The ability to work proactively, demonstrate excellent communication skills, manage and prioritise your own workload and respond flexibly to changing demands are essential to this role.
  
  Riverside Medical Practice is a busy town centre practice, with a strong ethos to providing excellent care to our practice population (circa 12,000 patients) and a supportive and caring environment for our hardworking and valued practice team.