Payroll Administrator

Are you a detail-oriented professional with a passion for payroll and a knack for delivering exceptional customer service? We are looking for a Payroll Administrator to join our dynamic People and Organisational Development team. This is a fantastic opportunity to be part of a team that ensures the smooth and accurate processing of payroll for over 4,000 employees across our Retail and Other Directorates. As a Payroll Administrator, you will play a crucial role in delivering an accurate and timely payroll service. You will be responsible for processing staff salaries, administering statutory payments, managing payroll deductions, and handling employee queries. Your expertise will help us maintain compliance with government legislation and provide an excellent customer experience to all users. Key responsibilities include:

• Ensuring an excellent customer experience for all users
• Offering expert support and guidance on all payroll related queries, drawing on your expertise and knowledge of Payroll
• Supporting timely and accurate payment of staff salaries through our payroll system, Workday
• Processing statutory payments (SSP, SMP, SAP, and SPP) in accordance with government regulations
• Processing starters, leavers, and payroll changes in an accurate and timely manner
• Collaborating on process improvements to streamline payroll functions
Working arrangements This is a blended role, where your work will be dual located between your home and our London office. At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

We're looking for a collaborative and supportive team member. You'll have up-to-date knowledge of payroll and employment legislation, as well as working knowledge of real-time information (RTI) and Auto-enrolment. You'll preferably have a CIPP qualification, be highly numerate and able to perform manual calculations where necessary. Familiarity with the Workday system is highly desirable. To be successful in this role, you will need the following:
• Experience in processing payroll in a fast-paced large payroll team, from data input to final pay run.
• Excellent IT skills, including intermediate MS Excel skills.
• A wealth of payroll knowledge that you are happy to share, including knowledge of HMRC and benefits processes.
• Attention to detail, a high level of accuracy, and the ability to meet deadlines.
• Outstanding communications and customer service skills ensure customers are informed and compassionately supported.
• Clear and logical thinking, complemented by excellent organisational skills to ensure the team's KPIs and SLAs are met.
  
  We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.