Payroll Advisor (12 month fixed term contract)

National Highways

Payroll Advisor (12 month fixed term contract)

£25090

National Highways, Birmingham

  • Full time
  • Temporary
  • Onsite working

Posted 2 weeks ago, 30 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: cc4ab089e2de424eadff18d6576186e5

Full Job Description

We are looking for a Payroll HR Advisor to join our Human Resources directorate based in Birmingham on a 12 month fixed term contract!

A role where no two days are the same, you will provide a customer focused service through providing timely support and guidance to our people in terms of their pay. You will work with key stakeholders across HR and the business to swiftly resolve queries. These queries and requests could relate to Pension, Reward and Performance, PAYE, Third Party Deductions, Statutory Payments, Cycle to work, P11D etc.

This role requires a high level of detail to accurately process data, information and requests. HR Shared Services are the face of HR for the business and our people.

What you'll be leading on

  • Provide first line advice and take responsibility for the accurate resolution of pay related HR queries to managers and employees.

  • Perform data changes in HR systems and audit payroll data to ensure that we are providing a compliant service.

  • Understand and be able to communicate HR policies, processes and procedures to employees and managers.

  • Accurately process payroll elements on employee records with a right first-time approach.

  • Review of payroll reports each month to ensure our people are paid accurately.

  • Provide a consistent and high-level of customer service., Our role in Human Resources is to support, develop and nurture our people so that we can all achieve our full potential. By providing our people with the right skills and knowledge we are enabling the business to meet the daily demands we face supporting delivery of our corporate plan and connecting the country. We champion our values of safety, integrity, passion, ownership and teamwork.

    HR generalist experience with knowledge of payroll (Desirable) for example the processing of SSP, SMP, SPP, Cycle to Work, Childcare Vouchers etc.

  • Understanding of HR policy and process.

  • Vocational or standard qualifications - either GCSE / A levels or NVQ / Apprenticeship (Essential).

  • Experience of working in a customer focused environment.

  • Experience of responding to HR and payroll related queries.

  • Liaise effectively with colleagues, work independently and demonstrate good communication skills.

    At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

    Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.


  • Our benefits package
  • Our total reward package includes basic salary, the potential for a performance related bonus

  • Contributory pension scheme with employer contribution of up to 10%

  • Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)

  • Flexible hours and an approach driven by connected and sustainable working which includes hybrid working

  • Life assurance of 4 times annual salary

  • Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines

  • A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel

  • Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience


  • And we are
  • Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities

  • Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme

  • Community friendly - offering paid leave to volunteer, 3 days basic/year


  • If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:
  • Right to work check

  • 3 year employment history references

  • DBS criminal record check

  • Social media and adverse journalism check

  • Driving licence check (if applicable)

  • Fit to work questionnaire (for all), followed by a medical check (if applicable)

  • Qualifications and/or professional membership check (if applicable)