Payroll Officer

We have a brilliant team of 13 employees who hold responsibility for paying the staff at the Queen Elizabeth Hospital and also the East of England Ambulance Service Trusts. Every month we make payment to over 12,000 NHS employees, ensuring all absence and personal records are accurate to ensure correct payment. It is a very busy but rewarding role, and with our ongoing digitisation program a good working knowledge of Microsoft suite programs is essential.
This is a new role, which will be varied in supporting the on growing rise in staff in both Trusts. Staffing has risen by a third in the last 4 years and we are looking to strengthen the team to continue the outstanding service we provide in both Payroll and Pensions.

AS PAYROLL CLERK YOU WILL ACTIVELY BE:

Making changes to staff records
Calculating and checking statutory payments such as SMP, SPP, SSP etc
Completing monthly checkback and adjusting errors
Answering queries from staff via email, phone calls or face to face
Running monthly reports and making various checks at the end of month to ensure data is correct
Have a good knowledge of Tax and NI and how it can affect pay
Have a good knowledge of AfC Terms and Conditions
Have a basic knowledge of NHS Pensions
Supporting work on the modernisation of both Trusts
Assisting colleagues with training and development
Supporting the payroll management team where required
There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
For further information regarding this opportunity, please see the attached Job Description and Person Specification