Peer Support Community Lead

We are seeking a capable Peer Support Community Lead to be responsible for coordinating our community groups, makinh sure our volunteer peer supporters are available and raising awarness of the support we provide for families living in Peterborough and Cambridgeshire The post holder will be working out in the community, liaising with stakeholders and visiting local community groups. It will include daily travel across the Cambridgeshire region (expenses will be reimbursed). Homeworking is required to complete administrative duties. About the Role Working closely with the NCT Birth Feeding and You team, you will be responsible for the smooth running and promotion of our community-based services across Peterborough and Cambridgeshire. Some of the key responsibilities of the role include:

• Line managing the peer supporters volunteering for the project and making sure they are available where needed.
• Coordinating and maintaining the rota of community-based peer supporters volunteering at groups and supporting families by 12--1 support
• Managing all referrals into the emotional wellbeing support service and maintaining the associated database
• Scoping out new areas for us to offer support to families and setting up group based support sessions
• Supporting the advertising of volunteering opportunities across varying platforms including social media
• Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements
• Having a good working knowledge and understanding of the local demographics in the area and ensuring all support groups are accessible and inclusive
• Ensure that data collection and feedback is collected in a timely manner in an inclusive way., The role is 28 hours per week, and can be split across 4 or 5 working days however, could include occasional evening and weekends. This is a community based role, with regular travel across Peterborough and Cambridgeshire and some homeworking to complete administrative duties., Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?
• Do you want to join an amazing Charity that supports parents across the UK?
• Would you like to be part of an amazing team of passionate staff?
If so, please read the job description to find out more on the link here: https://www.nct.org.uk/sites/default/files/job_descriptions/Peer-Support-Community-Lead-Job-Description.pdf What we offer We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found here.

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently. Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills- including Outlook, Word and Excel - and you must have good attention to detail. It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires breastfeeding experience of at least 3 months. The training can be undertaken within your working hours. Additional training will be provided, covering emotional wellbeing and perinatal support.,
• Can you work at pace and juggle a number of different priorities?
  
  A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.