Peer Support Worker

The peer support worker will act as a recovery champion and ambassador of recovery in clinical and non-clinical environments. There is an expectation that the peer support worker will be involved in the on-going development of PSW roles. The peer support worker strives to empower individuals to achieve their hopes, dreams and goals by assisting them on their journey of recovery. Ensure that patient health records are maintained in accordance with national and organisational policies and within the scope of the Peer Support Workers responsibility. To actively participate in regular line management and clinical supervision. To attend service user forums to help ensure that the voice of the service user is heard and the views, opinions and needs of the service users are addressed. To participate in quality assurance measures, promoting uptake of friends and family tests, satisfaction questionnaires and other measures that review the effectiveness of service delivery. Providing genuine constructive feedback and support for continued improvement of the service. To contribute to service development by attending , service and hospital level meetings with the aim to promote the service user perspective by providing feedback Attend all statutory and mandatory training allocated. Attend RIO training. Adhere to all company policies and procedures. Complete any other reasonable request., Act as a positive role model to service users and staff members, demonstrating Trust values during the course of their work. Establish supportive and respectful relationships with people using mental health services. Help individuals identify their own achievable and meaningful recovery goals and set objectives, drawing on your mutual resources as peers and utilising a range of recovery tools, techniques and experience. Share and promote coping, self-help and self-management techniques within the peer relationship. Facilitate access to community groups and networks that enable service users to participate in community activities. Accompany service users to appointments/meetings of their choice and perform a range of practical tasks, aligned to recovery goals. Provide support to service users whilst maintaining professional boundaries. Liaise with carers, other health professionals, statutory and voluntary agencies in the community to enable the recovery needs of the service user group to be met. Work within Trust clinical supervision guidelines. At all times act within the limits of their competences and authority and seek advice and guidance when required. Ensure actions contribute to a positive and safe working culture. Undertake appropriate administrative duties to assist the team in delivering effective and timely care, e.g. data inputting, filing, computer work, faxing, photocopying, updating patient records on RIO., We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect. We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us. As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust's guaranteed interview scheme you can indicate this in the personal information section of your online application form. Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview. Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you. We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications. The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £13 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team or email [email protected]) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed. Flexible working requests will be considered for all roles. Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.

• GCSE/NVQ 2 or equivalent in relevant subject
• Willingness to work toward attainment of NVQ 3 or equivalent in relevant subject
• Willingness to undertake further training in line with the development of the RPSW role KNOWLEDGE/ EXPERIENCE:
• Own personal lived experience of mental health challenges
• Willing to positively share your own life experiences, personal experience of mental ill health with service users and carers
• Developed plans for managing own recovery
• Experience of actively supporting individuals to identify and work towards achieving personal goals in a related social care or health setting (paid or unpaid)
• Experience of supporting individuals to access services beyond mental health
• Experience of delivering training & sharing experience VALUES:
• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Support
• High professional standards
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discreet
• Change oriented SKILLS:
• Able to demonstrate understanding of Intentional Peer Support
• Ability to demonstrate knowledge of personal recovery
• Evidence of good interpersonal skills and an ability to form peer relationships with service users and carers
• Effective listening skills
• Ability to communicate on all levels and to a broad scope of individuals, both internally and externally to the Trust
• Ability to appreciate / understand other people's worlds
• Acceptable levels of written literacy and numeracy
• Basic Knowledge of IT including Microsoft Office Suite
  
  Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles.