People Administrator - 12 month FTC

HR Administration: Support all People administrative processes, including maintaining employee records, preparing contracts, managing onboarding and offboarding documentation and responding to requests for information. Support with wider People Team activities/admin as needed.

Employee Lifecycle: Support the full employee lifecycle from recruitment to exit, including contracts, right to work, probation reviews, contract amendments, references, delivery of the Mountain Warehouse Induction.

HR Systems Maintenance: Update and maintain HR systems and databases, providing accurate and timely data entry for payroll and compliance purposes.

Employee Relations: Act as the first point of contact for HR-related queries from employees, escalating issues where necessary to the People team.

Compliance and Documentation: Ensure all employee files are up-to-date and compliant with GDPR and UK employment law regulations. Support with any visa/sponsorship requests as needed.

Payroll Support: Liaise with the payroll department to ensure all changes to employee details (e.g., starters, leavers, salary adjustments) are communicated accurately.

Benefits Support: Collate key colleague information regarding company benefits and liaise with our providers to ensure they have the correct enrolment and exit information.

Internal Communication: Support with the creation and delivery of internal MW comms regarding key company information and events.

HR Projects: Support HR-led projects and initiatives, including employee engagement activities, wellbeing programs, and diversity and inclusion efforts.

As a People Administrator, you will play a key role in ensuring the smooth running of HR operations by providing essential administrative support. This is an excellent opportunity for someone with 1-2 years of experience in HR, looking to further develop their career in a dynamic and growing retail environment., + 1-2 years of experience in an HR or People Administrator role, ideally with a retail background.
+ Familiarity with HR systems and the ability to quickly learn and adapt to new software.
+ Strong administrative and organisational skills with a keen eye for detail.
+ An understanding of UK employment law and HR best practices.
+ Excellent communication skills, both written and verbal.
+ Ability to handle confidential information with discretion.
+ Ability to manage multiple tasks and deadlines in a fast-paced environment and who is proactive.
+ Natural problem-solving abilities and sound judgment.
+ Proficiency in Microsoft Office (Word, Excel, Outlook) and other relevant software.

+ Competitive salary and benefits package
+ Holiday allowance
+ 50% staff discount & 25% for family and friends
+ Pension scheme

In 1997, we launched Mountain Warehouse to make the outdoors accessible to everyone by offering value for money product and exemplary customer service.
The outdoor industry had become very jargon heavy and we wanted to create a brand that would cater to our mothers and our neighbour's kids as well as seasoned professionals who understood the technology.
Our expansion since then has seen the brand grow and the product evolve, but the small family business that makes MW special has remained. Great product is at the heart of everything we do.
As we expand internationally we employ a team of dedicated diverse people to offer our valued customers the best possible experience when visiting our stores, shopping online and putting our range through its paces.
Welcome to our journey.