People Assistant

The People Hub Team provide support to 5 divisions on all things people related.

The People Assistant will be the first point of contact for people queries, providing advice and sign posting to the relevant HR expert within the team. You will provide administrative support to the team, which includes:

• Managing the HR Inbox


• Provide admin support to Trust recruitment authorisation processes


• Processing maternity/paternity/shared parental leave forms


• Managing the right to work process for existing employees, applying for Certificates of Sponsorship where required and ensuring we have right to work details on ESR for all relevant staff members


• Running the fixed term contract report and notifying managers where contracts are due to expire


• Taking notes at hearings and meetings


• Ad hoc duties as and when required


You don't necessarily need to have HR experience or a HR qualification, but we do require excellent communication skills, a friendly demeanour and the ability to be flexible. You need to have office experience and the ability to work as a team player, as well as a willingness to learn about HR processes and policies.

Our values are important to us (Everyone Matters, Working Together & Making a Difference) and you need to be able to demonstrate you are committed to them.

We offer office and home working, with a requirement to be flexible as required and at spend at least 2 days in the office.

Main duties of the job

To act as the first point of contact for the People HubTeam on the telephone and in person, using initiative to take appropriate action within limits of own role and updating staff and / or forwarding calls and taking accurate messages for members of the HR team. To be tactful and confidential and demonstrate a positive and professional image for the department at all times.

To work closely with the People Business Partners, Deputy People Partners and People Advisors, to ensure that all audit requirements for the recruitment process are met, including Care Quality Commission (CQC) outcome 12 which monitors 'Right to Work' and pre-employment checks such as DBS and Professional Registration.

To generate and send out documentation in response to the monthly workforce information reports, e.g. sending out Maternity/Paternity Leave letters to staff who have submitted their forms, liaising with Payroll as necessary. Conducting DBS (Disclosure Barring Service) and Right to Work in UK checks.

To respond in a timely manner to emails sent to the People Hub inbox and if appropriate, direct enquiries to the People Hub team. Follow up and take action as appropriate.

To ensure that where new recruitment or financial changes are requested that these are raised with the Divisional Management Team through appropriate ITR processes.

Support the ITR (Intention To Recruit) and VCARP (Vacancy Control) process for the Trust.

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!