People Coordinator

Based primarily in Southwark, London - with visits to our offices in Reading & Winchester as required,

• Act as a first line of support for our people, providing advice and guidance relating to all people activity across the employee lifecycle with a focus on providing exceptional customer service


• Advise and support our managers and people on our policies, processes and employment matters, taking time to identify and escalate any opportunities for continuous improvement


• Support the design, maintenance and continuous improvement of our administrative processes and systems, to ensure the smooth running of all our people activity


• Administer employment changes across the employee lifecycle by processing changes to individual's circumstances (i.e. producing and sending correspondence, updating the system, notifying internal stakeholders and external providers etc.)


• Calculate entitlements relating to absence, leavers etc., liaising with our payroll and benefits team where necessary, to provide accurate and timely advice to our managers and people


• Proactively keep track of progress against key process touchpoints and send reminders as and when necessary (i.e. absence, probation, leavers, long service etc.)


• Provide administrative support for our annual salary and bonus review process and any change or transformation activity (i.e. TUPE)


• Act as a skilled end user of our core People software system, ensuring accurate and timely data input, and produce scheduled and ad hoc management information reports as required


• As appropriate and in agreement with your People Partner, provide support with individual cases relating to performance, disciplinary and grievance (producing letters, taking meeting notes, etc.)


• Manage the People Team inbox, working as part of a team of People Coordinators, escalating queries as necessary


• Work as part of a project team on ad hoc people related projects, contributing your insight and expertise to support the delivery of our People Strategy


• Work collaboratively with your peers, sharing knowledge and supporting others, to provide effective and efficient support to the business
  
  A real interest in what we do


• Previous experience of delivering operational HR support in a fast-paced environment


• A working knowledge of transactional HR processes, related legislation and an understanding of how they underpin the entire employee lifecycle


• A customer service focus, in terms of delivering a high-quality people service


• Proficiency in using an HRIS system and data reporting


• Excellent MS Office skills


• Perseverance and resilience - particularly when it would be easier to give up


• Fantastic organisational skills in terms of planning, prioritising and meeting deadlines


• A real team player, willing to work collaboratively to get the job done


• Common sense - creatively solving problems and spotting opportunities to simplify and improve processes to drive better results
  
  We're a built environment consultancy, helping our clients transform the quality and sustainability of the built environment. We are enabled by great people who are inspired and proud of what they do and respected for who they are.


At Ridge our people are the foundation of our success, and our greatest asset. Our people are what separate us, they drive our vision and embody our values. We offer not just a job, but a journey. We believe in commitment, and the value of a stable, flexible, long-term career path. We challenge our people to be the best they can be and help them grow with the right development.

Our People Coordinators provide pivotal support to our People Advisory team across the whole employee lifecycle and are fundamental in delivering a fantastic experience for our people.

This is a varied role, where you'll be providing day-to-day support on all people related matters, with a particular focus on ensuring our people processes run smoothly. You'll be responsible for the end-to-end administration of employee lifecycle changes, the continuous improvement of our processes, and supporting our people with any queries relating to their employment. You'll work closely with your People Partner, People Advisor and your fellow People Coordinators, on a full range of initiatives, projects and people related activity, as we continue to embed and evolve our People Strategy.

Ideally based in London and working on a hybrid basis, our People Coordinator will complete the South People Advisory team, covering our London, Reading & Winchester offices.

Our people are our business - our vision is to be ever progressive, expanding our expertise and nurturing our talent through Quality, Innovation & Growth, to achieve our strategic outcomes:

• Growth which fuels ideas and opportunity for all


• Purposeful and meaningful work


• Continual development and mentoring


• Empowerment, inclusivity and respect


• Happiness and enjoyment


• Openness, honesty and integrity


• Acting as one team


Your reward is focused on your total wellbeing, with a package to support all aspects of life. In addition to your salary, you can expect:

• A healthy holiday balance of 25 days, plus bank holidays & the ability to buy / sell to suit you


• 3 days a year to give your time to others, volunteering for great causes


• An inclusive wellbeing offer:

+ Financial - Life Assurance, Pension Scheme (3% Employee, 6% Employer), Income Protection, Salary Sacrifice Car Scheme, flexible choice of Critical Illness Insurance
+ Physical - Free Private Medical Insurance, Doctor at Hand Private GP, Best Doctors, flexible choice of Dental Plan, Cycle to Work Scheme, GymFlex & Healthcare Cash Plan
+ Mental - Mental Health First Aiders, Help@Hand by Unum

• A flexible approach to hybrid working, to suit both you & your team


• Tailored career development - focused on professional, personal and/or educational