People Experience Partner
McDonald’s Corporation, City of Westminster
People Experience Partner
Salary Not Specified
McDonald’s Corporation, City of Westminster
- Full time
- U
- Onsite working
Posted today, 20 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: a48a0361195b401e9c0582c3d8a467f9
Full Job Description
This is an exciting opportunity for a junior level or aspiring People Partner to join a collaborative, forward-thinking HR team.This exciting role offers the chance to support our people strategy and collaborate with a dynamic team. Youll leverage your expertise in employee relations and manager capability to drive new ways of partnering and growth. Working closely with People Business Partners and the wider team, youll develop your skills and influence decision-making for our Corporate teams. Youll also lead projects focused on engagement and culture improvement.,
- Manage Employee Relations: Handle complex employee relations cases from start to finish, resolving issues and grievances.
- Monitor Compliance: Track employee relations activities to ensure compliance and identify trends, making recommendations to prevent escalations.
- Liaise with Legal Partners: Work with external legal partners on high-risk cases to reduce business risks and ensure compliance with legislation.
- Coordinate Engagement Projects:. Help to develop initiatives that improve employee satisfaction, retention, and company culture. These include surveys, feedback systems, engagement events and McDonalds culture champion group the Culture Collective.
- Oversee People Processes: Monitor processes such as probation reviews and performance conversations, supporting manager capability as needed.
- Enhance Manager Capability: Build knowledge, coach, and develop tools and guidance for managers.
- Advise Leadership Teams: Act as a trusted advisor, coaching and challenging leadership on people-related matters to achieve optimal performance.
- Ensure Policy Consistency: Apply HR policies and procedures consistently across the organization, including during change initiatives.
- Utilise Data Insights: Use data and best practices to inform decision-making and enhance business partnering relationships.
- Support Strategic People Plans: Collaborate with People Business Partners to align people plans with growth strategy and improve employee experience.
- Promote Continuous Improvement: Encourage new ways of working and collaboration across corporate functions.
- Collaborate with Centers of Excellence: Work with various People function teams to provide consultancy and advice within the business., 1. Get started by filling in the online application. This should take 5 minutes, just make sure you have your CV ready! 2. If we think you're suited to the role, we'll invite you to a competency-based interview. These interviews are mostly virtual. 3. You could then get invited back for a second interview, where you'll be able to present or complete an associated task. 4. If we love what we see, the job will be yours!Hints & Tips1. STAR technique When creating your application, the STAR technique is a way to keep answers concise and informative. When giving a real-life example that demonstrates a skill, use these key points:
- Situation (your job/course at the time)
- Tasks (what you needed to do)
- Actions (how you did it)
- Results (how it turned out) 2. Make sure your spelling, punctuation, and grammar (SPAG) is correct You've probably heard this before - but how do you make sure you can achieve correct SPAG without fail? If you want to send in a perfectly polished application, follow these simple steps:
- Ask someone else to look over it (a fresh pair of eyes always helps)
- Re-read it once a day for a week
- Ask someone to look over it again (it's better to be safe than sorry) 3. Let your passion shine through At McDonald's, we want to make sure you can feel entirely at home. And when you feel at home, you can be entirely yourself. If you bring your personality and energy to our culture, you can make McDonald's a more exciting, united place.
- Understanding and accurately applying current UK employment law, with strong experience in resolving employee relations issues
- Experience in employee case management resolving complex employee issues and grievances
- Applying HR policies and procedures consistently across the organization, including during change initiatives
- Strong track record for supporting employee populations with probation reviews and performance conversations
- Experience with managing HR projects particularly within engagement and culture improvement
- Thinking both analytically and creatively, with experience researching and presenting data to support decision-making
- Ability to build and maintain relationships with stakeholders and balancing this with the courage to challenge
- Experience in coaching, and developing tools & guidance for managers
- Strong verbal and written communication skills, able to interact effectively at all levels of the organisation
- Comfortable dealing with ambiguity and operating in uncertain situations, able to remain flexible and implement strong decision making, To recognise your hard work and commitment, we will award you with up to two months' paid sabbatical leave following every 10 years of consecutive service.
McDonalds has run its business in the UK since 1974 and celebrates its 50th anniversary this year. The business currently operates over 1,450 restaurants across the UK and Ireland, serving almost four million customers each day. McDonalds is one of the UKs largest private sector employers, employing over 177,000 people. McDonalds UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over 40 million in developing people, giving every one of its employees the opportunity to take part in structured training. McDonalds buys ingredients from over 23,000 British and Irish farmers and spends over 1.1billion annually on its food and packaging requirements. McDonalds is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland. McDonalds is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonalds more exciting than ever! We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners. We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. Company Vision and Culture Our Global vision is to build a better McDonalds and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company. McDonalds is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all. Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together Hybrid Working, People are at the heart of everything we do and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers give us strength. We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play. We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere., Our values show what matters most to us and tell the world what McDonald's stands for. We live by them every day. All across the world. From our restaurant-working colleagues, right through to the farmers in our supply chain. Our core values and commitment define who we are and guide everything we do. Making sure we can continue to evolve alongside a changing world.
This role is perfect for an ambitious and creative HR professional with advisory experience who loves working in a caring culture, where our people are truly front and centre of our business growth and evolution.,
All full-time office employees will receive 28 days' paid holiday a year.Employee Discounts Discounts at hundreds of major high-street and online retailers.Stakeholder Pension Scheme As an office employee, you'll have the opportunity to join the stakeholder pension scheme., All full-time members of the Head Office team get 28 days paid holiday as well as bank holidays on top. For part-time workers, holiday will be determined on a pro-rata basis.What do I wear in the office? At our Head Office, we have a Dress for your Day Policy - the bottom line is that we want you to be empowered to make the decisions that meet the needs of your day.What are the pay rates at McDonald's? Our pay rates differ from role to role, but we always ensure that these rates remain competitive. Alongside this, we also offer a wide range of benefits including holiday and sick pay, and employee discounts that offer savings at over 1,600 retailers.I want my pronouns to be known if I get this role, is this possible? Yes. When you work in Head Office, you'll receive a company email address and will easily be able to include your desired pronouns in the signature.Can I get individual feedback on my application or interview? Due to the high level of applications we receive not everyone will receive individual feedback. This depends on where you are in our process and this could potentially be written or over the phone.Are there any wellbeing services I can access? Yes! McDonald's has a wellbeing hub on the staff website and our colleagues have access to the Employee Assistant Programme (EAP), which is run by AXA health care, offering a variety of services.
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