People Operations Advisor

Joining Sainsbury's as a People Operations Advisor means becoming an integral part of a dedicated team within the People Division - People Services. In this role, you will have the opportunity to support colleagues and managers through a variety of in-house services and processes, including Death in Service and Workplace Adjustment support, demonstrating a strong commitment to providing exceptional customer service. With a focus on continuous improvement and a supportive work environment, you will contribute to enhancing HR processes and services, making a meaningful impact on the overall employee experience at Sainsbury's.
What you'll do
As a People Operations Advisor at Sainsbury's, you will play a crucial role in providing guidance and support to bereaved families and internal stakeholders following a Death in Service, processing administration tasks with accuracy and compliance. You will also guide managers and colleagues through Workplace Adjustment processes, ensuring they have the necessary support and resources to thrive in the workplace. Your attention to detail and strong customer focus will be essential as you handle various HR processes and policies, maintain accurate records, and respond to queries effectively. Additionally, you will drive efficiencies and improvements in internal processes, contributing to a high level of service delivery and customer satisfaction.
Who you are
You are a highly detail-oriented professional with a strong focus on delivering exceptional customer service and support in sensitive HR matters such as Death in Service and Workplace Adjustments. Your ability to maintain a high level of accuracy while working efficiently under pressure, coupled with your expertise in HR policies and processes, enables you to guide and advise colleagues and managers effectively. With your excellent communication skills and experience in handling various customer groups, you ensure that interactions are of the highest quality, fostering a supportive and compliant environment for all stakeholders., We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. We're the first to say we do HR differently here. For a start, we work as business partners and specialists. That's whether we're making sure that nearly 180,000 colleagues are paid on time, or that our strategy is helping us attract the right people, put them in the right place, and unlock their talent. This is a fast-moving business and our policies and rewards keep up too. That's why we're as flexible as we can be about where and when you work. We're also flexible about your future. There's always room to move up or across, if that's what you want. We really value different perspectives so there's no one opinion, no single path, and yours is important. What's certain is that you'll be joining one of the happiest, most engaged teams in the business.

We are committed to being a truly inclusive retailer so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them

Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 5% of salary, depending on how we perform.
Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).