People Operations Manager

Salary Not Specified

Warner Music INC, City of Westminster

Posted today, 18 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 2b3afb58b09a46bea7e90621a379af53

Music is Everything : Music is our passion, and we can never get enough. Tastes, trends, and tech will change, but great artists and songwriters will always be our driving force.

Global Growth, Local Expertise : Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere.

Innovation and Insight : Pushing the boundaries requires the best information and the boldest imagination. We use both to create the future.

Empowered by People : Like the artists we serve and the music they make, our differences make us stronger. This is a place where every talent can belong and build a career.

Provide operational support acting as the first point of contact to employees, managers and executives to resolve People Operations issues ensuring our commitment to DEI

Work with centres of excellence (COEs) and People Partners to ensure on time execution of People Operations queries and correspondence

Ensure onboarding and offboarding actions are undertaken to our high standards, including and not limited to: owning transacting in Workday HCM; delivering day 1 orientation and supporting compliance actions e.g. Right to Work checks, requested exit interviews and processing terminations

Update and maintain Workday HCM and other WMG people technology, ensuring employee record keeping with accuracy and efficiency, in line with GDPR and compliance regulations, including undertaking HCM reporting as required

Act as a trusted colleague supporting sensitive and confidential matters while engaging with executives using discretion and sound judgement

Support the People Team across the hire to retire spectrum (HtR) ensuring all People Team workflows deliver best in class efficient outcomes that are inclusive and ensure a great user experience.

Working with our 3rd party managed payroll service provider (OSV) to ensure exceptional service delivery in UK payroll processing

Ensuring Workday HCM transactions for starters/leavers/promotions/changes and supporting remuneration and relevant payroll inputs are correct and on time

Delivery of associated payroll administration to outlined compliance standards so that transactions are correct and actioned on time

We are diligent about what we do, always striving for better, willing to go the extra mile and happy to roll up our sleeves to support our colleagues. We are seeking to appoint an experienced and highly motivated individual ready to step into the People Operations Manager role to support our employees across the employment life cycle., Experience in People Operations across end to end employee life cycle including and not limited to: onboarding/offboarding, UK Payroll Administration, performance management

Experience of process improvement - including ability to scale and embed HR process, review and monitor of HR process/ways of working to deliver business efficiency and great employee experience

Experience of best in class HR and have an excellent generalist understanding of a HR function

Up to date knowledge of UK employment legislation including Right to Work, GDPR, DSAR, equality legislation and able to provide advice and guidance on HR policy/procedure and payroll matters

Experience of using HRIS to optimise HR process to deliver business objectives and positive employee experience. In WMG we use Workday HCM

Advanced skills in Google suite and good numeracy skills to be able to complete accurate routine HR calculations

Exceptional verbal and written communication skills and are able to write business-appropriate communication for various audiences

Exceptional attention to detail, experience of prioritising competing demands and able to work independently to exacting deadlines

Experience of managing high volume employment administration including liaising with employees/managers and 3rd parties to deliver successful outcomes

Excellent customer service experience - utilising stakeholder manager skills and building positive working relationships with cross functional teams (e.g. finance/accounts payable) and external 3 rd parties

At least 4 days per week Warner London office

At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses, The People Team sits at the heart of Warner Music Group and is focused on attracting, retaining, and developing exceptional people, enabling them to be the best they can be to drive Warner's continued success in the marketplace., Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world's premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalogue of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.